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Welcome to BrightAura!
Please read the following terms and conditions carefully before using our website and services. By accessing or using our site, you agree to comply with these terms.
Welcome to BrightAura!
Please read the following terms and conditions carefully before using our website and services. By accessing or using our site, you agree to comply with these terms.
Terms and conditions
Last updated: 08/12/2024
IMPORTANT: The section below titled “Dispute Resolution & Arbitration” requires you to arbitrate claims you may have against BrightAura, meaning you cannot bring claims against BrightAura in court, and confirms your agreement to a class action waiver in arbitration. It affects your legal rights. Please read it carefully.
Welcome to BrightAura’s website. These Terms of Service (the "Terms") constitute a binding legal agreement between you and BrightAura, regarding your use of our websites BrightAura.org, mobile applications, and any services we provide through our online platforms (collectively referred to as the "Service"). Please read these Terms carefully.
Additionally, when using certain features of the Service, such as downloadable software applications or financial tools, you may also be subject to additional guidelines, terms, or agreements applicable to those features ("Policies"). All such Policies are incorporated by reference into these Terms. In case of any inconsistency, the terms in the applicable Policy will prevail.
We may periodically make changes to these Terms. By accessing or using the Service, or by downloading and installing any applications, you agree to these Terms and any modifications we may make. It is your responsibility to review the most recent version of these Terms frequently and remain informed of any changes. Your continued use of the Service following any changes constitutes acceptance of those modifications. If you do not agree to any provision of these Terms, you must not use the Service.
The Service
BrightAura provides tailored and affordable solar and roofing solutions for homeowners, helping them transition to renewable energy and sustainable home improvements. We partner with top solar installation professionals to design and install systems and offer financing options tailored to fit each homeowner’s financial needs. Our services include solar system monitoring, warranty coverage, and free consultations.
Eligibility
You must be 18 years or older to use the Service. By using the Service, you represent and warrant that all information you provide is true and accurate, and that you have the capacity to enter into these Terms.
Account Registration
If you enter into a solar or roofing agreement with BrightAura, you may be required to register for an online account to access certain features. When registering, you agree to:
(a) provide accurate and complete information;
(b) maintain the security of your login credentials;
(c) promptly update your information as necessary.
You agree to notify us immediately of any unauthorized use of your account by emailing us at [Insert Email Address].
Payments
If you use the Service to make payments (e.g., for your solar system or roofing project), you authorize BrightAura to charge the payment method you provide for the relevant amount, including taxes. Recurring payments can be canceled by notifying us at least seven days before the next payment date by emailing [email protected] You are responsible for any applicable fees charged by your financial institution.
Promotions
We may offer promotions from BrightAura or third parties. These promotions may be subject to change or expire without notice. We are not responsible for the legality or honoring of any third-party offers.
Use of Data
We may offer promotions from BrightAura or third parties. These promotions may be subject to change or expire without notice. We are not responsible for the legality or honoring of any third-party offers.
Use Restrictions
You agree not to use the Service for unlawful purposes or engage in any conduct that could damage, disable, or harm the Service or its users. You are prohibited from attempting to access data, systems, or services for which you do not have permission.
Interactive Services
The Service may offer interactive features, such as reviews or forums. You are solely responsible for any content you post and agree not to upload material that is harmful, defamatory, or otherwise violates these Terms. BrightAura reserves the right to remove any content at its discretion.
Posting of Material on the Service
If you post content on or through the Service, unless indicated otherwise, you:
(a) grant BrightAura, its subsidiaries, and affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content worldwide in any media;
(b) grant BrightAura, its affiliates, subsidiaries, and sublicensees the right to use the name that you submit in connection with such content, if we choose; and
(c) represent and warrant that you own or control all rights to the content you post, or that you otherwise have the right to post such content on the Service; and that the use and posting of such content does not violate any applicable laws, rights of third parties, or create harm or liability for us or third parties.
Preservation and Disclosure of Content
You acknowledge and agree that BrightAura may preserve any profile data, photographs, or other content ("Content") and may disclose it as required by law or when BrightAura believes in good faith that such disclosure is necessary to:
(a) comply with legal obligations;
(b) enforce these Terms;
(c) respond to claims that any content violates the rights of third parties; or
(d) protect the rights, property, or safety of BrightAura, its users, or the public.
Modifications to the Service
BrightAura reserves the right to modify, discontinue, or restrict, temporarily or permanently, all or part of the Service without prior notice, at our sole discretion. Neither BrightAura nor its suppliers or licensors will be liable to you or any third party for any such modification, discontinuance, or restriction of the Service.
Term and Termination
Your online account remains active unless you cancel it, or BrightAura terminates it as provided in these Terms. To terminate your account, please email BrightAura at
[email protected]. Termination of your online account does not terminate any separate agreements, such as a written Solar Power Purchase Agreement or Lease Agreement, which must be terminated according to their terms. We reserve the right to terminate your account and block or restrict your access to the Service without notice, at our sole discretion.
Feedback
Any materials, such as comments, suggestions, or other feedback, provided by you through email or other submissions to BrightAura ("Feedback"), are considered non-confidential. You hereby grant BrightAura, its subsidiaries, and affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use your Feedback for any purpose without compensation or attribution.
Copyright Infringement
BrightAura respects the intellectual property rights of others and expects its users to do the same. If you believe that your work has been posted on the Service in a way that constitutes copyright infringement, please contact us at: [email protected]
Attention: Intellectual Property Associate, 3400 Cottage Way, Suite G2 2654, Suite G, Sacramento, CA 95825 or at [email protected]
Your notification should include the following:
1. An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
2. A description of the copyrighted work and the location of the infringing material;
3. Your contact information;
4. A statement in good faith that the use of the material is unauthorized;
5. A statement under penalty of perjury that the information provided is accurate.
Trademarks
BrightAura, the BrightAura logo, and any other product or service names or slogans are trademarks or registered trademarks of BrightAura and its suppliers or licensors, and may not be copied, imitated, or used without written permission. All other trademarks are the property of their respective owners. Reference to any products, services, processes, or other information does not constitute or imply endorsement by BrightAura.
Ownership
BrightAura, its affiliates, suppliers, and licensors own all rights, title, and interest in the Service, including intellectual property. Except for the limited rights granted to you in these Terms, no additional rights are granted.
Third-Party Content
The Service may contain links to third-party websites or content ("Third-Party Content"). BrightAura does not control, monitor, endorse, or adopt Third-Party Content. Your access and use of Third-Party Content is at your own risk, and once you leave the Service, these Terms no longer apply.
Privacy Policy
We collect personal information as described in the BrightAura Privacy Policy, available Here.
Indemnification
You agree to defend, indemnify, and hold harmless BrightAura, its subsidiaries, affiliates, partners, and third-party advertisers, and their respective directors, officers, agents, and employees from any claims, damages, liabilities, or expenses (including attorney fees) arising from your use of the Service or violation of these Terms.
Disclaimer of Warranties
YOUR USE OF THE SERVICE AND CONTENT IS AT YOUR OWN RISK. THE SERVICE AND ALL CONTENT PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME EXCLUSIONS MAY NOT APPLY TO YOU.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIGHTAURA AND ITS SUPPLIERS OR LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE. THE TOTAL LIABILITY OF BRIGHTAURA AND ITS SUPPLIERS OR LICENSORS FOR ALL CLAIMS UNDER THESE TERMS WILL NOT EXCEED $100.
Consent to Electronic Communications
By using the Service, you consent to receiving electronic communications from us. These communications may include notices about your account and information concerning or related to the Service. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
General Legal Notices
Our failure to act in a particular circumstance does not waive our ability to act with respect to that circumstance or similar circumstances. Any provision of these Terms that is found to be invalid, unlawful, or unenforceable will be severed from these Terms, and the remaining provisions will continue to be in full force and effect. The section headings and titles in these Terms are for convenience only and have no legal or contractual effect. Any provision in these Terms that by its nature should survive the termination of your license to access the Service or any termination of these Terms (including, without limitation, provisions governing indemnification, limitations on liability, disclaimers of warranty, and ownership of intellectual property) will continue to remain in full force and effect after such termination. These Terms, including all Policies, constitute the entire agreement between you and BrightAura concerning the Service. These Terms supersede all prior agreements or communications between you and BrightAura regarding the subject matter of these Terms.
Dispute Resolution & Arbitration
Please read this section carefully. It may significantly affect your legal rights, including your right to file a lawsuit in court. These Terms are governed by the laws of the State of California, excluding conflict of laws principles. YOU AND BRIGHTAURA AGREE TO RESOLVE ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS BY BINDING, BILATERAL ARBITRATION IN ACCORDANCE WITH THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION, BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY, AND YOU AGREE THAT YOU ARE EACH WAIVING THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY JURY. YOU AND BRIGHTAURA AGREE THAT ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.
You and BrightAura agree that the arbitration will be conducted in Sacramento County, California, and judgment on the arbitration award may be entered into any court of competent jurisdiction. The award of the arbitrator will be final and binding upon the parties without appeal or review except as permitted by California law. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party's rights or property pending the completion of arbitration. Notwithstanding any of the foregoing, nothing in these Terms of Service will preclude you from bringing issues to the attention of federal, state, or local agencies, and, if the law allows, they can seek relief against us for you.
Terms and Conditions - SMS
BrightAura,
Our SMS program provides appointment reminder and confirmation texts for our solar and roofing services. You can cancel the SMS service at any time by texting "STOP" to the shortcode. We will send you a confirmation message upon unsubscribing. To rejoin, simply sign up again and we will resume sending SMS messages to you.
If you need assistance with the messaging program, reply with the keyword HELP or contact us directly at +1 888-857-6776. Carriers are not responsible for delayed or undelivered messages.
Message and data rates may apply for messages sent and received. You will receive {message frequency}. For questions about your text or data plan, please contact your wireless provider.
For privacy concerns, please refer to our privacy policy: https://brightaura.org/privacy-policy.
Questions & Contact Information
If you have any questions or concerns about the Service, or these Terms, you may email us at [email protected] or write to us at:
BrightAura,
Attn: Website Administrator,
3400 Cottage Way, Suite G2 26545,
Suite G, Sacramento, CA 95825.
Terms and Conditions
IMPORTANT: The section below titled “Dispute Resolution & Arbitration” requires you to arbitrate claims you may have against BrightAura, meaning you cannot bring claims against BrightAura in court, and confirms your agreement to a class action waiver in arbitration. It affects your legal rights. Please read it carefully.
Welcome to BrightAura’s website. These Terms of Service (the "Terms") constitute a binding legal agreement between you and BrightAura, regarding your use of our websites BrightAura.org, mobile applications, and any services we provide through our online platforms (collectively referred to as the "Service"). Please read these Terms carefully.
Additionally, when using certain features of the Service, such as downloadable software applications or financial tools, you may also be subject to additional guidelines, terms, or agreements applicable to those features ("Policies"). All such Policies are incorporated by reference into these Terms. In case of any inconsistency, the terms in the applicable Policy will prevail.
We may periodically make changes to these Terms. By accessing or using the Service, or by downloading and installing any applications, you agree to these Terms and any modifications we may make. It is your responsibility to review the most recent version of these Terms frequently and remain informed of any changes. Your continued use of the Service following any changes constitutes acceptance of those modifications. If you do not agree to any provision of these Terms, you must not use the Service.
The Service
BrightAura provides tailored and affordable solar and roofing solutions for homeowners, helping them transition to renewable energy and sustainable home improvements. We partner with top solar installation professionals to design and install systems and offer financing options tailored to fit each homeowner’s financial needs. Our services include solar system monitoring, warranty coverage, and free consultations.
Eligibility
You must be 18 years or older to use the Service. By using the Service, you represent and warrant that all information you provide is true and accurate, and that you have the capacity to enter into these Terms.
Account Registration
If you enter into a solar or roofing agreement with BrightAura, you may be required to register for an online account to access certain features. When registering, you agree to:
(a) provide accurate and complete information;
(b) maintain the security of your login credentials;
(c) promptly update your information as necessary.
You agree to notify us immediately of any unauthorized use of your account by emailing us at [email protected].
Payments
If you use the Service to make payments (e.g., for your solar system or roofing project), you authorize BrightAura to charge the payment method you provide for the relevant amount, including taxes. Recurring payments can be canceled by notifying us at least seven days before the next payment date by emailing [email protected] You are responsible for any applicable fees charged by your financial institution.
Promotions
We may offer promotions from BrightAura or third parties. These promotions may be subject to change or expire without notice. We are not responsible for the legality or honoring of any third-party offers.
Use of Data
We may offer promotions from BrightAura or third parties. These promotions may be subject to change or expire without notice. We are not responsible for the legality or honoring of any third-party offers.
Use Restrictions
You agree not to use the Service for unlawful purposes or engage in any conduct that could damage, disable, or harm the Service or its users. You are prohibited from attempting to access data, systems, or services for which you do not have permission.
Interactive Services
The Service may offer interactive features, such as reviews or forums. You are solely responsible for any content you post and agree not to upload material that is harmful, defamatory, or otherwise violates these Terms. BrightAura reserves the right to remove any content at its discretion.
Posting of Material on the Service
If you post content on or through the Service, unless indicated otherwise, you:
(a) grant BrightAura, its subsidiaries, and affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content worldwide in any media;
(b) grant BrightAura, its affiliates, subsidiaries, and sublicensees the right to use the name that you submit in connection with such content, if we choose; and
(c) represent and warrant that you own or control all rights to the content you post, or that you otherwise have the right to post such content on the Service; and that the use and posting of such content does not violate any applicable laws, rights of third parties, or create harm or liability for us or third parties.
Preservation and Disclosure of Content
You acknowledge and agree that BrightAura may preserve any profile data, photographs, or other content ("Content") and may disclose it as required by law or when BrightAura believes in good faith that such disclosure is necessary to:
(a) comply with legal obligations;
(b) enforce these Terms;
(c) respond to claims that any content violates the rights of third parties; or
(d) protect the rights, property, or safety of BrightAura, its users, or the public.
Modifications to the Service
BrightAura reserves the right to modify, discontinue, or restrict, temporarily or permanently, all or part of the Service without prior notice, at our sole discretion. Neither BrightAura nor its suppliers or licensors will be liable to you or any third party for any such modification, discontinuance, or restriction of the Service.
Term and Termination
Your online account remains active unless you cancel it, or BrightAura terminates it as provided in these Terms. To terminate your account, please email BrightAura at
[email protected]. Termination of your online account does not terminate any separate agreements, such as a written Solar Power Purchase Agreement or Lease Agreement, which must be terminated according to their terms. We reserve the right to terminate your account and block or restrict your access to the Service without notice, at our sole discretion.
Feedback
Any materials, such as comments, suggestions, or other feedback, provided by you through email or other submissions to BrightAura ("Feedback"), are considered non-confidential. You hereby grant BrightAura, its subsidiaries, and affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use your Feedback for any purpose without compensation or attribution.
Copyright Infringement
BrightAura respects the intellectual property rights of others and expects its users to do the same. If you believe that your work has been posted on the Service in a way that constitutes copyright infringement, please contact us at: [email protected]
Attention: Intellectual Property Associate, 3400 Cottage Way, Suite G2 2654, Suite G, Sacramento, CA 95825 or at [email protected]
Your notification should include the following:
1. An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
2. A description of the copyrighted work and the location of the infringing material;
3. Your contact information;
4. A statement in good faith that the use of the material is unauthorized;
5. A statement under penalty of perjury that the information provided is accurate.
Trademarks
BrightAura, the BrightAura logo, and any other product or service names or slogans are trademarks or registered trademarks of BrightAura and its suppliers or licensors, and may not be copied, imitated, or used without written permission. All other trademarks are the property of their respective owners. Reference to any products, services, processes, or other information does not constitute or imply endorsement by BrightAura.
Ownership
BrightAura, its affiliates, suppliers, and licensors own all rights, title, and interest in the Service, including intellectual property. Except for the limited rights granted to you in these Terms, no additional rights are granted.
Third-Party Content
The Service may contain links to third-party websites or content ("Third-Party Content"). BrightAura does not control, monitor, endorse, or adopt Third-Party Content. Your access and use of Third-Party Content is at your own risk, and once you leave the Service, these Terms no longer apply.
Privacy Policy
We collect personal information as described in the BrightAura Privacy Policy, available Here.
Indemnification
You agree to defend, indemnify, and hold harmless BrightAura, its subsidiaries, affiliates, partners, and third-party advertisers, and their respective directors, officers, agents, and employees from any claims, damages, liabilities, or expenses (including attorney fees) arising from your use of the Service or violation of these Terms.
Disclaimer of Warranties
YOUR USE OF THE SERVICE AND CONTENT IS AT YOUR OWN RISK. THE SERVICE AND ALL CONTENT PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME EXCLUSIONS MAY NOT APPLY TO YOU.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIGHTAURA AND ITS SUPPLIERS OR LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE. THE TOTAL LIABILITY OF BRIGHTAURA AND ITS SUPPLIERS OR LICENSORS FOR ALL CLAIMS UNDER THESE TERMS WILL NOT EXCEED $100.
Consent to Electronic Communications
By using the Service, you consent to receiving electronic communications from us. These communications may include notices about your account and information concerning or related to the Service. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
General Legal Notices
Our failure to act in a particular circumstance does not waive our ability to act with respect to that circumstance or similar circumstances. Any provision of these Terms that is found to be invalid, unlawful, or unenforceable will be severed from these Terms, and the remaining provisions will continue to be in full force and effect. The section headings and titles in these Terms are for convenience only and have no legal or contractual effect. Any provision in these Terms that by its nature should survive the termination of your license to access the Service or any termination of these Terms (including, without limitation, provisions governing indemnification, limitations on liability, disclaimers of warranty, and ownership of intellectual property) will continue to remain in full force and effect after such termination. These Terms, including all Policies, constitute the entire agreement between you and BrightAura concerning the Service. These Terms supersede all prior agreements or communications between you and BrightAura regarding the subject matter of these Terms.
Dispute Resolution & Arbitration
Please read this section carefully. It may significantly affect your legal rights, including your right to file a lawsuit in court. These Terms are governed by the laws of the State of California, excluding conflict of laws principles. YOU AND BRIGHTAURA AGREE TO RESOLVE ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS BY BINDING, BILATERAL ARBITRATION IN ACCORDANCE WITH THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION, BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY, AND YOU AGREE THAT YOU ARE EACH WAIVING THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY JURY. YOU AND BRIGHTAURA AGREE THAT ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.
You and BrightAura agree that the arbitration will be conducted in Sacramento County, California, and judgment on the arbitration award may be entered into any court of competent jurisdiction. The award of the arbitrator will be final and binding upon the parties without appeal or review except as permitted by California law. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party's rights or property pending the completion of arbitration. Notwithstanding any of the foregoing, nothing in these Terms of Service will preclude you from bringing issues to the attention of federal, state, or local agencies, and, if the law allows, they can seek relief against us for you.
Terms and Conditions - SMS
BrightAura,
Our SMS program provides appointment reminder and confirmation texts for our solar and roofing services. You can cancel the SMS service at any time by texting "STOP" to the shortcode. We will send you a confirmation message upon unsubscribing. To rejoin, simply sign up again and we will resume sending SMS messages to you.
If you need assistance with the messaging program, reply with the keyword HELP or contact us directly at +1 888-857-6776. Carriers are not responsible for delayed or undelivered messages.
Message and data rates may apply for messages sent and received. You will receive {message frequency}. For questions about your text or data plan, please contact your wireless provider.
For privacy concerns, please refer to our privacy policy: https://brightaura.org/privacy-policy.
Questions & Contact Information
If you have any questions or concerns about the Service, or these Terms, you may email us at [email protected] or write to us at:
BrightAura,
Attn: Website Administrator,
3400 Cottage Way, Suite G2 26545,
Suite G, Sacramento, CA 95825.
Get In Touch
Email: [email protected]
Address: 3400 COTTAGE WAY STE G2 26545 STE G, SACRAMENTO, CA
Assistance Hours:
Mon - Sun: 9:00am - 8:00pm
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Get In Touch
Email: [email protected]
Address: 3400 COTTAGE WAY STE G2 26545 STE G, SACRAMENTO, CA
Assistance Hours:
Mon – Sat 9:00am - 8:00pm
Sunday – 8:00pm
COMPANY
SERVICES
LEGAL
MORE INFO
FOLLOW US
Copyright 2022. BrightAura Solar. All Rights Reserved.